The first step is to contact the member through ⦠The seller has just given me a funny address, when i looked it up on google is actually a parcel transfer service and the website is in chinese. I msg'd the seller but didn't get a reply, 2-3 days later I asked ebay to help, the seller replied that day and I offered video as proof (youtube) the seller Ok'd the return but then asked if I had the packaging I said it was thrown out. And by the looks of it no one will help me in these 7 days. Im out $136 and thats a lot for a pensioner. This can help you qualify for Top Rated Plus and attract more buyers. On return the seller refunds. ... 360 ID Tags can be used by sellers on any platform, but Duhs explained why itâs particularly helpful for marketplace sellers. It should be here In 2 days.. however the 30 day return policy ends tomorrow according to Ebay. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. If the seller says no, don't worry. So finally the seller after buying and keeping a non working GPU(Apparently) he bought off me 29 days later has finally posted the item for return. ... Use This Link As an eBay seller I discuss accepting free 30 day returns versus accepting no returns at all. If your item hasn't arrived, has turned up damaged or faulty, or if you just want to return it, let the seller know so they can help you out. I send another email again from ebay with same response from the Seller "Send transaction, we look for you". EBay seller refuses a return help; cancel. Weâve temporarily extended our returns timelines and adjusted our eBay Money Back Guarantee policy to help you process returns during COVID-19. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Dealing with returns is part of doing business on eBay.Since a buyer can request a return for any reason, even the most meticulous merchants receive requests from time to time. This seller neither would send me a return label which I understand so I paid shipping back for around 7 bucks now my cost is around 24 bucks BUT I paid 16.98 and only got 8 back so in total I paid more for what the items worth and the seller didnât lose out Iâll ask EBAY to help on this thanks We encourage you to offer a buyer-friendly return policy. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return. Returns need to be WITH TRACKING for proof to eBay/PayPal, or the seller can claim it was never returned. eBay may automatically accept a return from a buyer on your behalf if a return postage label is available. How a Simple Tag Can Help Sellers Fight Returns Abuse. eBay's policy today (2016) is that if something isn't as described, the seller pays for return shipping, regardless of any policy claims by the seller in his listing. When requesting a return on an item, buyers are asked to select a reason for their return. Depending on what you're selling, it can happen a lot. Sellers are responsible for return postage if the item doesn't match the listing description, or arrived damaged or faulty. You can at least report the buyer on eBay and send up an alert when these types of actions threaten your income. Get the item you ordered or your money backâguaranteed. When a buyer opens a "not as described" case then the simple answer is that the seller accepts at once and sends the label for return. Due to the pandemic and the peak of election mail the packages were significantly delayed. Many sellers offer free returns if you changed your mind about an item, but sometimes you'll have to pay return postage. I just responded by telling them to send me a prepaid return shipping label. All sellers on eBay are required to specify a return policy, whether your policy is to accept returns or not. What do you mean file a complaint? Follow these steps to get your refund. eBay Money Back Guarantee does not require a buyer using the eBay managed returns process to wait for the seller to respond before we review the case. Ask the seller via email or telephone if you can return the item and if the company will pay for return shipping. In cases where the item theyâve received is the wrong one or doesnât match the description, doesnât seem authentic, or is damaged or missing parts, the seller is responsible for return ⦠eBay Motors - Deposits and Down Payments with PayPal. eBay recommends that the seller use a drop-down menu to add a return policy, meaning the policy is usually listed on the item page. If it doesn't, you can also find the order on eBay by logging in and looking under your account. Since eBay ordered its business sellers to extend their returns policy from 14 to 30 days last year, sellers complain that return rates have escalated and they are being penalised for complying. Want to return it, otherwise they might deny my refund there 's a problem with a transaction a... Or refund in full Money Back Guarantee policy to help you qualify for Top Rated Plus and attract more.. Or refund in full if it does n't, you can return the item and if the seller problem. 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