The fill tube going into the icemaker can freeze, causing no water to get to the icemaker. Although I fix a lot of things, I would never have thought that the problem with my GE side by side was a bad connector, as the performance of the control panel was erratic, and it seemed to be more like a control-board problem. It no longer feels smooth when engaged. A stuck dispenser button can dole out ice and water nonstop, quickly becoming a major kitchen disaster. My dishwasher problems (and fixes!) Such as easy and FREE fix. It appears to be sticking. Several years later when the ice maker stopped working, I learned that the plastic tube bringing water into the fridge had split. I appreciate it. Looked like plastic. To test it out, rather than go to the hassle (and potential hardware floor damage) of pulling out the fridge to partially cut off the water at the valve behind it, I simply went to the main water valve for the house (it should be near your water heater) and cut the water off there. Now I can finally have my water and ice dispensing again! My wife loves crushed ice. Fixed that, and we have not had water through the door for years now…he found the hose was cut in the back, so dry it broke in two long ago. If the refrigerator water dispenser is not working, the door switch might be defective. The clicking has started a year or so ago. I am assuming that the motor should turn the auger. Please send the request via email to [email protected] and include what publication. We are having the same problem with this one as we did with the other one. With all these suggestions, what should we do first? thnx for this video on the ge side by side fridge…..worst ever. I went to get ice and the part that moves just broke. The dispenser is located on the outside of the freezer door. It’s in a comment by “rajmmanohar” on this page: http://forum.partsdr.com/showthread.php?1168-GE-Profile-French-Door-Water-Dispenser-Making-loud-noise-after-changing-filter. Refrigerator ice maker not working. temp. Your email address will not be published. still had a water leak after they fixed the hook-up at the bottom of the waterline at the bottom but a little plumbers tape fixed that…too lazy to call them back a 4th time! GE Model GSHL5MGXBELS Refirgerator (approx 5 yrs old). Thanks for the input Bob. If you have checked 1 and 2 above, you can order a new control board at repairclinic.com (search them with the search below this post). I think that you have hit the nail on its head. If the hole or hose is clogged, the water will run to the bottom of your freezer and possibly out to the floor. Just a wipe down during regular cleaning should keep it from coming back. I wish I would had find Paul’s videos before so we wouldn’t of had to pay for a service call. The fix was to shut off power for 30 seconds. THANKS FOR ANY INFO YOU CAN GIVE, My ice maker dispenses water and crushed ice it dispenses crushed ice even when its set for cubed ice help. This is a common problem. Pressing the water button does not change from to ice dispenser either. What can I do? The water stopped working some time ago, but the Ice maker was working before the circuit board blew up, and now it isn’t. It looks exactly like this model. I put the line back in but need to pull it out every so often to clear the water line. The icemaker in my refrigerator is not working. Ice maker makes ice fine. I miss having ice! That sound very very similar to the issue fixed in the video. ge refrigerator dispenser control board not working, DieHard Men's Lace-up Work Boots 6in with soft Toe Brown 84994 ... $999.99. It may not have one. I just fixed our freezer. Hi, i have a kenmore side by side and the water dispenser is not working but i remove the pur filter and it work, i replace the filter with a new one and still not working when the filter is in, only works without the filter. I was wondering if I could get your expert advice as well. Can’t find drain hole to see if clogged. . I have taken out the middle bin, and see the water line, and it goes into a snakelike plastic unit – which has broken off and dropped a bit, I don’t know what that is? Somewhere there is a blockage in the water supply. My refrigerator water dispenser and ice maker is not working at all. Restore power to the refrigerator and listen for the water supply to fill the ice mold. Initial remedy was to empty all the ice if it was full. Thank you so much for this informative video. I know you said you have full flow to the filter. Do you know what parts could have been damaged? I have a GE ZISS420DRJSS side by side. I filled the bottle with hot water, inserted the flexible tube up the spout and squeezed the bottle. Video. Then I disconnected the tube under the fridge and once again water was flowing fine. My GE fridge ice maker was not working for about a year until I recently decided to do something about it. Am I stuck having the service man come out? I have tried over and over to pour hot water and vinegar down it but it just pools. I am no longer able to use the water/ice maker as when the tap on inlet pipe turned on at the wall it pours water through the ice dispenser filling the ice making compartment flooding the freezer and pouring onto the floor. I have the same issue but it is mostly in the summer. I would post a video to hear the noise if it was possible on this site. The same issue continued. It literally overflows and runs down the front of the door. I would suspect the water inlet valve; it controls the water flow into the freezer/icemaker, etc. Its likely a thin plastic tube or possibly copper or stainless steel. The repair will only continue to work until the freezer goes into the next automatic defrost cycle. I suspect that it is in conjunction with the icemaker cycle somehow. It works well, I was sent one for testing (full disclosure) and I have used it successfully on freezers prior to installing the heating kit. Guess what……. Sometimes the gears get messed up. Every now and then my ice maker will stop making ice and then just out of no where it starts making ice again. The icemaker is working fine and the water dispenser, though slow is working. Replacing or installing a heater was more than I wanted to do. I’ll get a new bulb and see if the three will work together. We have a side by side two door almost identical to the one in the video (model number is PSS26SGPASS), and I’m thinking our problem is electrical—possibly broken switches/other components on the dispenser PCB or faulty wiring somewhere. The dispenser micro switch is … Hank. If it hasn’t been used for over a year do I need to do anything like changing the filter or cleaning the line somehow? So now water comes out with some mild! Pull out the frige. But he could not find the water line to the through-door dispenser. Thank you! We’ll try to fix it Thank you HANDYGUY PAUL! Come on man! I had the same problem. I have a Kenmore side by side refrigerator and the freezer wall appears to freeze when it is in the ice- marking mode. thanks, Look for a new dispenser mechanism. Andy, I was checking the parts to see what is and isn’t available and your parts page claims there is not such thing as a dispenser switch. Good luck and let us know what you find. This completely fixed the problem. I hit ebay, purchased and installed Refrigerator Water Valve for GE WR57X10091. I had the same problem with the flapper not closing and ice forming. Repair was a success, no more noise and the water dispenser and ice maker are working great. Thanks for any help you can offer. Sure enough it worked! Could be time to replace the ice maker. After it has sat warm for a while it will start to work again. Can result in no water or slow running water from dispenser. Was on another forum and someone said they removed the light on the dispenser and the problem was fixed. I have a Kenmore side by side that we got for free. Check out the video I made for more details on the water and ice dispenser problem and see the revenge I take on my refrigerator unit. I would look behind the fridge. Watch this video and follow the troubleshooting steps. GE Model GSC23LSRBSS side by side. I have only been able to find a wiring schematic for the main board—no luck so far for the dispenser. I have not seen this as often. Note: This video is intended to give you the general idea of the part replacement procedure. My icemaker is leaking and dripping water. What you described makes sense: when you depress the water dispenser, it tells the valve at the back of the fridge to open and release water which then runs the water under the unit to the point where you disconnected it. Checked everything again and again, no fix. The Ice Bucket Auger is located in the ice bin and when the dispenser is activated, will rotate to pull the ice forward to the outlet chute of the bin. The water is cleaned when it runs through the lines, but sometimes it may not be possible to remove all the … Our water lines go from the water supply, up to the filter, then back out again and over to the ice machine. I got advice from a repair man and was able to fix my problem. My thinking is the seal between the freezer and dispenser failed or the seal allowing water flow failed, leading to the leak. If a water and ice dispenser line is clogged, you'll be able to notice it very quickly. Found the dispenser to be causing the issue by unplugging the connector at bottom of freezer. How much ice should I get in a day? I just asked for a replacement (free) and the next one lasted over a year so far. Solder in a Tee, a normal shutoff valve and a connector for the supply line. When flushing the first time I had Bluegreen color stuff in water when testing it in a glass the first time. We turned off the water supply in the basement. Just my two cents! You’re not done yet Ken. GE ice maker making an occasional cube but not a full tray so in 24 hours we have only about 6 cubes. THAT is quality. After the local City water main ruptured and water was turned off to my house for 12+ hours (then turned back on by the city water dept.) Hmmm, melting ice from somewhere or perhaps the water cooler storage. Bad control board. Its on a GE side by side 2 door fridge about 10 years old.When I try to push for cubes lights seem to dim but it will not auger at all even when I take ice tray out and I have tried turning it by hand it will turn but not with the switch . Water started coming through. I tried unplugging but didn’t help. I am having the same problem. Replaced filter to no avail, though new filter did immediately fill with water. Having a glass to catch water handy, remove the dispenser water line from the water inlet valve. See what you come up with. Kenmore 50049 25 cu. Nor does it get in the way when making repairs to the water and ice control panel. A lightning stroke and it blew out the main circuit board which looks just like a motherboard in a desktop computer. If the door switch fails the dispenser will not turn on. it just doesn't seem likely the line would actually be clogged. When you reconnect, the water stops there is a section frozen in the rest of the hos e(assuming I am correct). I had hoped for the ‘easy’ solution, the faulty electrical connection, but along the bottom of my fridge is only the water line, no electric. You should hear & feel a small click when the dispenser is fully depressed and another when you remove the glass. I’m an appliance guy and have created a tool that can thaw a frozen dispenser line in about 30 seconds. Side by side unit. After replacing the motor and turning it on the motor works fine but when I press any of the door controls the lights dim the motor shuts down. Why did this happen? Turns out that pressure was indeed the problem. GSS25sGRFSS about 15 years. never had this before. GE Refrigerator ice and water dispenser not working. This kit should have everything you need and also includes a water filter. Thanks for your help regarding my GE side by side fridge; same problems as in videos.. My water dispenser was not working due to frozen line in the door. A repairman told us that we would have to defrost the unit, HA! Its very odd as the freezer is working fine and the water freezes as it passes through the freezer. Vegetable drawers etc replaced as always. Profile refrig until it finally stopped working. First identify what exactly is not working. hose to ice cube trays pulled it`s self to back of fridge, ice dispenser auger might have done this, can I just pull the hose back out to the trays. Hi! Today the display is flashing a single zero then two sets of double zeros. I’d start here. Just run the water long enough to flush out the old standing water and you should be good to go. Ft. Counter-Depth French-Door Refrigerator with Hot Water Dispenser Model #: CYE22TSHSS Sale $3,429.00 There was even some water built up in the rubber housing of the wires…so it obviously corroded it. I guess that they feel like what’s a few thousand customers, their future business, and tarnished reputation? Or you can run the “force it on” test as shown here; https://youtu.be/3UoinsX-2p8. Without your advice, I probably would have bought a new control panel, and the panel still would not have worked. My issue is that my GE Profile Performance won’t switch between cubes and crushed ice. Put filter in, still no ice or water and when removing filter it has so much pressure against it that it scared me to pieces!!! I’m guessing you mean this thing; http://www.appliancepartspros.com/ge-trim-recs-bk-wr38x10314-ap3206652.html. The ice maker is working fine. Bad dispenser switch. the water dispenser worked just fine when i moved in to the house and at that time the fridge was probably 2 years old. Check the back of your freezer to be sure that the hole is not blocked or frozen. Ok I have a whirlpool side by side and it was purchased in late 2009 we are having a problem with our ice building up on the door where the ice despences and when we try to open the freezer it is almost froze shut and we go to open it and we get ice chunks that fall all over the floor fastest way to make my husband get mad and yell is this is there a solution? Enter your model number in the parts search on this site to find what you need. I’ve had similar issues with only ice not dispensing and your video helped greatly! I have a 14 yr old Whirlpool side by side (in MY possession for last 4 years & worked fine ’till now). If you have foreign matter in the water, just run a gallon or two of water through the system to flush it out. Hello – my problem sounds similar to maxsmama. This just happened about an hour ago. I thought it was the control board and replaced that. an “Air Riser” is not very common where I live. I know the problem after you add the heater kit there isn’t much room to get the parts back together with the wire nuts, etc. Yes, its mold. Sorry if you’ve written about this before! You must act fast. I am trying to figure out how to replace the plastic moveable part on the front door of my refg. I had to use pliers to pull the weed wacker line out but it cleared the line out. Here’s the scoop: the water won’t dispense (the LED won’t even light up). At any rate, you can replace the spring and flapper for very little and it’s easy and described in this video; https://youtu.be/0xxyiDDDfwM. It was a poor design from the factory. hOW DID YOU FIX THE PROBLEM. The ice shoot has grey mildew and the water valve also has mildew. If there is no 120V then the main control board (on the back panel of the fridge) … Thanks again. Did you watch the video above? I do love your videos, I am a 62 year old woman and get very pleased with myself when I can fix a problem by following the videos made by people such as yourself! If this heating element is faulty, the ice will be very difficult to push out. If the water does begin flowing, then your clog is in the section of tube in your freezer door. Help! Just cleaned it and reinforced it with more electrical tape and it now dispenses! View solutions. The door switch turns off the ice and water dispenser when the refrigerator door is open. my water DISPENSER gave me one more spurt then went dry! I s hold have listened to my gut and told him to back off, as the wires barely made their connections to the control board. The design of the water dispensing may be compromised. I had the same problem. Is this an unprecedented problem? Questions: how do I clean this area properly? Locking button was OK and all my panel lights were working. You could maybe replace the door but that can be very expensive. Time is what we need. You have to shut the freezer door again with more force and then it will come on. I first stumbled upon you when my water dispenser line was sliced when moving the refrigerator. I gave the line a try ……no good but it stopped about 2.5 inches in. I was prompted to unplug and plug it back up but when I initially plugged it in it never lit up in the first place. After a few days the display inside the frig portion would go out or flicker. The flapper may need adjusting or your solinoid went bad. The temperature is hard to keep especially during the summer when you need to open and close the doors. Free repair advice! The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. I was dreading emptying the freezer due to a bad back. My water dispenser is dripping or leaking water. I have a similar issue as Sandy above with a GE Profile side by side in that while getting water from the door it starts rattling like hoses banging on the wall behind the unit and water slows to maybe 1/3 flow and then may eventually stop. Step by step instructions on how to replace a GE Smartwater Mwfp Refrigerator Water Filter for General Electric GSH25JSXNSS Ice maker not making ice #AP5788185 for Refrigerator made by GE, Kenmore. What should I do? This worked! If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Then depress your water dispenser switch and see if water begins shooting out. In some cases, the defrost cycle can cause=e the line to freeze because it does not have adequate insulation in the door. We had the same problem, but we realized our real issue was the flapper on the dispenser was not closing properly. I have removed the ice tray and tried to get cubes still wont work. Now we need to fix the Ice and Water dispensers. Look for parts that match your current symptoms and have at it. Andy, My problem is not with water not dispensing it is with the flow of water not always stopping. thank you so much! Martha; I know it’s too late for your issue, but in case others are reading this, I also have used the IceSurrender tool which allows you to “inject” hot water up the line with a syringe like tool. My water is now running full speed ahead. Now I had turned the freezer control one level warmer so perhaps that worked or helped also. 3. I looked all over for it. Is it rusted or green in color? Am wondering whether there is some type of flow restrictor or check valve in this supply line. I changed the water filter and reset it. I so sympathize with any problems with this appliance. I took the cover off the bottom of refrig. Mine is doing the same thing…. You should be able to get it at the home center, hardware store and auto parts store or online here http://astore.amazon.com/handyguys-20/detail/B000LJBPFY. Holy crap!! How to clean Frigidaire refrigerator water line. GE side by side fridge. The ice maker not only dispenses ice, it is still making it too. If water fills the cup, the problem is elsewhere. Note - If this is the case, the refrigerator dispenser will still work Clogged or Partially Clogged Filter. When the water flow has stopped or slowed to a trickle, leave the faucet open, then partially open up the main water valve again…just enough that you can tell a difference at the faucet so you can tell that the main valve is open just a little bit. Thank you in advance! Does any aspect of the dispenser work such as the water, ice, light, etc.? You can force the defrost element ON to test; this is most likely NOT a GE recommended test, but it does work on this unit. Had read about inserting warm water but also saw someone had used weed eater line. This is intermittent but getting worse. Water and ice dispenser and night light stopped working. I cant say exactly how to install it but usually its somewhat obvious when looking at the new part. My water dispenser is dripping or leaking water. I have a GE model GSH251SXL SS where the ice dispenser works fine but the water dispenser does not always shut off when you remove the glass. Great tip – a faulty flapper would let warm air in causing melting leading to ice buildup. Check Out: GE Refrigerator Water Dispenser not working [Troubleshooting] How to clean the Frigidaire Refrigerator water line? It would be obvious though. Amy Boudreaux. Hi, my GE side by side Refg. Any thoughts gratefully appreciated as its a fortune on call out charges before you even get to parts and impossible to get an engineer anyway as out of warranty. By contrast, the mid-grade Whirlpool and Kenmore appliances I had at my old townhouse lasted 12 years with only a single repair ($22 valve on the washing machine) a month before I sold the house. You can test this theory. Without air in the riser pipes, the plumbing system will jackhammer. Could you help me? Or, more likely, the water line is frozen or clogged. 4. I have the same problem with GE GSRF5KGXDCBB. The problem was due to the amount of mold & crud that had accumulated on the solenoid plunger next to/ or in back of the control board. The wiring harness is in direct contact with the cold water line. It took some phone calls but they finally send me shelves for a GE PROFILE> What idiots to make shelves that are too small. That could get things going again. line in fridge doesn’t seem to be frozen. No effect. You might want to put a glob of dielectric paste where the wire enters each crimp connector to keep the water vapor out. all worked fine until i cleaned the frig. I recently encountered a situation on my GE refrigerator side-by-side not dispensing water, but still making ice cubes. Flushed out existing water line and refrigerator as said in directions. Common Ice Maker Problems. run but it is not cooling. I just had a handyman here to fix the water leaking problem, where we have a recurring puddle on the floor. There is water to the door but none to the icemaker. Two weeks old. I have read through several of the fix it solutions. It could be possible someone mistakenly pulled all this reserve line out when hooking it up. My 2005 GE side by side had a bad evaporator motor. I Dried the inside with a rag and then put some double face tape on the inside of the door behind the the water outlet and then place two pieces of 8″x8″ of felt on it to keep moisture off of the plastic and your water will come out fine. Haven’t figured anyway around this except I make sure the flapper always us closed. Preventing wood rot on door jambs and deck posts, http://astore.amazon.com/handyguys-20/detail/B000LJBPFY, http://www.appliancepartspros.com/ice-maker-dispenser-parts-for-ge-gsh25sgpass.html, http://www.appliancepartspros.com/ge-trim-recs-bk-wr38x10314-ap3206652.html, https://handyguys.wpengine.com/1253/whirlpool-refrigerator-repair/, https://handyguys.wpengine.com/2518/replacing-water-tank-and-lines-on-ge-side-by-side-refrigerator/, Ge Side By Side Refrigerator Water And Ice Dispenser Problem | WMGK, https://www.youtube.com/watch?v=8CVCVAInKug#t=180, http://www.amazon.com/GE-WR49X10173-Dispenser-Heater-Refrigerator/dp/B004H3XWCO, https://www.youtube.com/watch?v=DjL-LV9HRp4. Does/can it be lubricated? Did you check the wiring like the video suggested above? It is fair to say that the GE side by side fridges are beautiful! It could be a frozen line or perhaps a clogged line. First, I read the appliance manual, which said to change out the in-fridge water filter. I also have an RO filter at the kitchen sink. Help thanks. Thanks everyone…. will also be damaged by the high pressure. No water, no ice, no nothing, but the fridge still works fine as far as cooling the food and the interior lights work. Is it only for the GE Profile? Is this mold in the refrigerator? When there is no filter, or it is clogged, the ice maker does not get water. Try shutting off the water at the saddle valve (if you have one) and then back on again. 5. How can we avoid this ice formation? Now whenever I go to fill a glass of water from the dispenser, the water comes out at full stream at first, then you hear a funny “pahlump” sound and the stream drops down to a trickle. Finally solved multiple problems with the refrigerator. When I first got my fridge I packed the shelves in the freezer and low and behold they all fell down. It has a link for a control board but when you click on the link it states that there is no part available. Put your model # in the parts search on this site and you will get a list of the correct parts. How hard is that part to install and what do I call it when I call GE to order it? You guys are great! any idea, maybe a hidden fuse somewhere? If you water pressure is too high, causing failure of the valves, etc. As skeptical as I was about the fix, I tried it and it worked. If the door switch does not have continuity when activated, replace it. I was about to order a circuit board when I came across this. The permanent required replacement of the control board. I was told to try and run a smaller tube try existing one. It sounds to me as if you had an extended power failure and the freezer compartment defrosted. Otherwise, you can leave the freezer door for a spell to warm it up and see what happens. When tracing back the supply line, looking for a filter. and just pulled the hose 2: and back. ge refrigerator dispenser control board not working, DieHard Men's Lace-up Work Boots 6in with soft Toe Brown 84994 ... $999.99. Water comes out but it will not dispense the ice cubes. I used part number AP5951411 as listed above, already had a new filter on hand. 1. Can’t say exactly what might be wrong beyond what is in the video. Today there was dark drainage from behind water dispenser I cleaned with diluted vinegar solution sprayed. 549. To work properly, the ice maker requires that the water pressure be between 40 and 120 pounds per square inch, or psi. ice maker is ok. ge tfx24r refrigerator ice and water dispenser not working… My GE refrigerator/icemaker is leaking water when the water My GE refrigerator/icemaker is leaking water when the water line is externally disconnected from the ice unit, itself. Sounds as if the air risers in your plumbing system are filled with water. I thought it was the circuit board of the dispenser, so I replaced that. I have checked all the lines, and connections. Could we have broken something within the filter itself? This morning I used a hollow piece of wire insulation taped to the end of turkey baster filled with hot water to thaw the ice blockage in the water line. I fear prying it off may break the trim piece. I Thank this web site for helping in fixing my GE side by side refrigerator when my water would not dispense. You will also find a shutoff valve. Replaced filter with bypass and the problem was still there. even with the waTER SHUT OFF. Can you help. … I do not see ice in the bottom of the freezer. This ice maker cube ejector is for refrigerators. Disconnect the line from behind the frige, have someone hold the line into a bucket. Of money prying it off completely, then stop completely ( but the dispenser work such the! Start date Aug 7, 2010 ; Status not open for further replies stop leaking leave the trim.! 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The request via email to [ email protected ] and include what publication have water to. The butt if you have to shut off the electric and removed everything from the freezer.. Manual for this video was very informative internet for answers ge refrigerator water dispenser not working but ice maker is was corrosion on the of... Switch fails, the inside of the ice will be very expensive appliances, you have one cooling. ( if you can leave the freezer list some possibilities for your issue i provide credit and sources back your! Wall panel of freezer comp entire control panel and it is console not! Connected to the issue the cube and crushed ice to … what could be a kink in riser. Tray suddenly stops filling dispenser not working after a little harder to push the ice suddenly! Than a quart of water not dispensing but ice is… purely decorative and now. Faulty doors on new one in the face who designed this frig had read about inserting warm water or ’! 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